Category Archives: Marketing

The J.C. Penney Closeout

J.C. Penney has ousted CEO Ron Johnson and reinstated his predecessor, Myron “Mike” Ullman. “Disaster” and “debacle” are keywords tied to the retailer’s name (more about public relations in a moment.) J.C. Penney’s precipitous sales decline offers insight into several … Continue reading

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The Dope on Lance

Oprah Winfrey has conducted a two-part television interview with Lance Armstrong, in which the world-famous athlete admitted to using performance-enhancing drugs throughout his career including his historic seven victories in the Tour de France. Armstrong made a de facto confession … Continue reading

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Three Examples of Bad PR–Q4, 2012

In the final hours of 2012 (Pacific time), I present three examples of bad PR from the fourth quarter of the year. BBC–The British Broadcasting Corporation, one of the world’s most respected media organizations, suffered massive public relations damage with … Continue reading

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